IVONA — Shipping Policy

Processing time

All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays. If we experience a high volume of orders, processing may be delayed by a few days, we'll notify you by email if there is a significant delay.

Shipping time

Once your order has shipped, delivery typically takes 3 to 5 business days, depending on your location. Please note that delivery times are estimates and are not guaranteed  delays caused by the shipping carrier, customs processing, weather, or other events outside our control may occur.

Shipping rates

Shipping charges for your order will be calculated and displayed at checkout.

Damaged or lost items

If your order arrives damaged, please contact us at ivonaofficials@gmail.com so we can look into it and make it right.